Welcome to UjenziForum.com (“Website”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or engage with our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information:
a) Personal Information
Collected when you:
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Create an account
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Make a purchase
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Fill out forms or contact us
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Subscribe to newsletters or marketing
This includes:
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Full name
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Email address
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Phone number
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Shipping and billing address
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Payment information (processed securely via third-party processors)
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Account login credentials
b) Technical and Usage Data
Automatically collected through cookies and tracking tools:
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IP address
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Device type
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Browser type and version
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Pages visited, time spent, referring URL
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Location data (approximate)
c) Marketing & Advertising Data
We collect data to personalize ads and track performance:
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Ad clicks
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Interaction with marketing campaigns
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Cookie identifiers (via Google Ads, Meta Pixel, etc.)
2. How We Use Your Information
We use your data to:
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Process and fulfill orders
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Provide customer support
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Send order updates and confirmations
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Improve site functionality and user experience
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Customize product suggestions and ads
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Send promotional emails (only if you opt-in)
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Monitor and analyze traffic via analytics tools
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Detect and prevent fraud
3. Payment Processing
All payments are securely processed through third-party services such as:
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M-Pesa, PayPal, Stripe, Paystack, etc.]
We do not store your full credit card or payment details. Please refer to the respective provider’s privacy policy for more details on how they handle your data.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to:
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Keep you logged in
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Save items in your cart
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Analyze site traffic
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Personalize ads (e.g., Google Ads, Facebook Pixel)
You can manage cookie preferences in your browser or use our cookie banner/settings when first visiting the site.
5. Sharing Your Data
We may share your data with:
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Payment processors
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Shipping and logistics partners
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Marketing platforms (e.g., Google, Meta)
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Analytics providers (e.g., Google Analytics)
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Third-party service providers under confidentiality obligations
We do not sell your personal data.
6. Your Rights and Choices
Depending on your location, you may have the right to:
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Access your personal data
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Correct or delete your data
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Withdraw consent at any time
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Object to or restrict certain data processing
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Opt-out of marketing communications
To exercise your rights, contact us at
7. Data Security
We implement strong security measures to protect your data:
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HTTPS encryption
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Secure payment gateways
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Firewalls and anti-malware tools
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Limited access to sensitive data
Despite this, no website can guarantee 100% security, so please use the internet responsibly.
8. Data Retention
We retain personal data:
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As long as necessary to fulfill orders and services
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For legal, tax, or regulatory obligations
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Until you request deletion (where applicable)
9. International Transfers
If you are outside Kenya, your data may be transferred to — and processed in — countries with different data protection laws. By using our site, you consent to such transfers.
10. Third-Party Links
Our site may contain links to third-party websites (e.g., supplier pages, blogs, or affiliates). We are not responsible for their privacy practices. Please review their policies before sharing data.
11. Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 13. If you believe a child has provided us data, contact us immediately.
12. Changes to This Privacy Policy
We may update this policy occasionally. Updates will be posted on this page, and the “Effective Date” will reflect the most recent version.
13. Contact Us
For questions, complaints, or to exercise your data rights, contact us.
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